Key Features
You can use multiple question formats to engage your customers and gather quality feedback.
Benefits
Zigpoll Customer Surveys is a Shopify app designed to optimize your customer journey from beginning to end through engaging and insightful surveys.
The app helps Shopify merchants improve key metrics, segment customers, and provide rewarding experiences.
Key Features
- Contextual Surveys with Branching Logic
- Multiple Question Formats
- Intuitive Dashboard for Response Analysis
- Advanced Targeting Rules
- Multilingual Surveys with Auto-Translate
- AI-Powered Insights and Trends Analysis
The intuitive dashboard makes it easy to distill survey data into actionable insights. You can quickly process zero-party response data and NPS scores, transforming raw data into impactful action items.
Advanced targeting rules and third-party integrations enable you to send surveys to the right person at the right moment. You can reach customers via email, SMS, or on-site survey options, addressing them directly with template variables.
Zigpoll’s fast-loading, customizable surveys can be deployed without any coding. You can run post-purchase, abandoned checkout, on-site, email, and SMS surveys to gather insights and optimize your business roadmap, marketing spend, and conversion rates.
Pricing
Zigpoll Customer Surveys offers 4 different pricing options. While it’s free plan, the app starts at $10 / month.
Reviews
We've been trying to get good customer feedback for two years and after running one survey via Zigpoll we literally got everything we needed within hours. Great customer support when needed as well via the app. Excited to continue running surveys with this app!
The app is great for customer feedback as a comprehensive survey solution that seamlessly integrates with our Shopify stores and other applications. It allows us to capture crucial insights through multiple touchpoints...
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