Key Features
Grapevine will track all submissions including sale value against each customer.
Benefits
Grapevine Post Purchase Survey is a Shopify app designed to enhance customer experience feedback for e-commerce stores by providing detailed surveys and analytics.
Launched by Grapevine Surveys, this app aims to help store owners understand their customers better and optimize their business strategies based on valuable insights.
Key Features:
- Comprehensive Customer Experience Surveys
- Unlimited Responses with No Branding
- Multi-Channel Survey Distribution
- Detailed Response Analysis
- Affordable Pricing with Comprehensive Plan
For just $25 per month, the app provides unlimited responses and no branding. You can create various types of surveys, ensuring you collect the most relevant feedback without any restrictions.
Using Grapevine’s detailed response analysis, you can break down response rates and results, cross-referencing them with revenue data to identify the most effective marketing channels and strategies.
In collaboration with OrderlyEmails, Grapevine ensures your surveys maintain a strong brand image across all Shopify notifications, enhancing the overall customer experience.
Pricing
Grapevine Post Purchase Survey offers one pricing options. The app starts at $25 / month.
Reviews
Absolutely fantastic. This app is just as good, if not better than the really expensive ones, it's super easy to use, and the support is next level! Stu from their support team went above and beyond to help me set up some really complicated specific customer tagging we wanted to achieve based on the results of the survey...
Grapevine has been a great way to capture feedback from our customers as we expand our retail stores. Steve has also been super helpful with providing quick answers and solutions when we needed help.
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