Key Features
Convert survey responses into structured insights that help you understand customer sentiment across the purchase journey.
Benefits
SEA Post Purchase Survey App provides merchants with tools to collect structured customer feedback using multiple question formats and NPS. It supports survey deployment across various touchpoints in the store and in customer communications. The app addresses the need for organized feedback collection that can be aligned with specific customer segments.
Key Features
- Apply targeting rules based on tags, page activity, or purchased items.
- Place surveys on product pages, email channels, exit-intent prompts, or post-purchase screens.
- Review collected data through visual reports that highlight response patterns.
- Integrate surveys into automated workflows with Shopify Flow.
- Add survey components to customer emails through compatibility with common email tools.
Merchants often use the app when they want a centralized method for gathering feedback on customer experience, product satisfaction, or brand interactions. It is suitable for stores aiming to organize insights without manually stitching together survey results.
Pricing
- The Free plan is available at no cost.
- Growth is priced at $49 per month.
- Premium is offered at $139 per month.
Reviews
I had a bit of a time setting it up, but the support team was so patient and responsive. Ethan walked me through the steps through our chat support, and I'm excited to have this feature up and working on my site!
Just got this app today, and I'm already very happy with it... With the ease of use to set up surveys to the beautiful support member Olivia who was right on it as soon as i asked for help and not to mention how smoothly she got it done. Top notch guys!
