AI tools for ecommerce help online sellers to handle everything from customer service to product photos, and the results are impressive.
The numbers back this up too: the retail industry’s AI market is growing 30% every year from 2023 to 2032.
In this guide, we’ll show you the top AI tools for ecommerce that successful Shopify stores use to grow faster.
🎯 Bonus Content: Are you interested in generative AI technology? Check out our comprehensive list of AI products that you can use for design, content creation, marketing, and much more.
Top 16 AI Tools For Ecommerce That Cut Costs
Running a Shopify store means wearing many hats - marketer, customer service rep, inventory manager, and more.
Here’s our list of the best AI tools for ecommerce that will cut your workload in half while boosting your results:
Enhencer
Enhencer takes the guesswork out of social media advertising by turning your product catalog into AI focused ad campaigns.
What makes them unique is their full-funnel approach - they don’t just create ads, but also find the right audiences using AI lookalike and remarketing features.
Top brands like Lacoste and L’Occitane use this AI tool for ecommerce, seeing their ad campaigns perform 90% better.
Used For: Creating and optimizing paid advertising campaigns across Facebook, Google, and TikTok using AI for both creative content and audience targeting. Like many AI tools for ecommerce, it makes advertising easier and more effective.
How It Helps Ecommerce Businesses:
- Automatically creates ad creatives from your product catalog
- Finds new customers using AI lookalike audiences
- Optimizes remarketing to target the most likely buyers
- Manages campaigns across multiple ad platforms
Pricing:
- Starter: $399/month (up to $5,000 ad spend)
- Growth: $599/month (up to $10,000 ad spend)
- Pro: $799/month (up to $20,000 ad spend)
- Enterprise: Custom pricing for larger budgets All plans include AI campaign optimization.
Shopify Magic
Shopify Magic is one of the top AI tools for ecommerce that comes built into your Shopify store.
Think of it as a smart helper that takes care of the tedious tasks store owners usually struggle with.
Used For: Email writing, product photo editing, product descriptions, and customer service automation.
How It Helps Ecommerce Businesses:
- Writes product descriptions that help you sell better and rank on Google
- Edits product photos quickly without needing design skills
- Creates and schedules marketing emails with smart timing suggestions
- Helps with basic store management tasks through its Sidekick feature
Pricing: Shopify Magic is free for all Shopify merchants, regardless of their subscription plan (though some features may vary by plan).
Octane AI
Octane AI transforms the traditional product quiz into a powerful sales tool.
Octane AI’s approach helped Jones Road Beauty collect over 800,000 marketing subscribers and drive $100 million in revenue in 2023.
The platform stands out by focusing on zero-party data - information customers willingly share about themselves through quizzes.
Used For: Creating smart quizzes that help shoppers find the right products.
Like other AI tools for ecommerce, it learns from customer answers to make personalized suggestions.
How It Helps Ecommerce Businesses:
- Turns website visitors into email subscribers through engaging quizzes
- Matches customers with perfect products based on their answers
- Reduces returns by helping customers make better choices
- Integrates quiz data with email marketing for personalized campaigns
Pricing:
- Octane: $50/month (200 quiz engagements)
- Octane Plus: $200/month (1,500 quiz engagements)
- Enterprise: From $500/month (4,500+ quiz engagements) All plans include unlimited quizzes and integrations.
Bazaarvoice
Ever noticed how you always check reviews before buying something online? Bazaarvoice turns this natural shopping behavior into a powerful sales tool.
They help over 13,000 brands collect and display real customer reviews, photos, and social content where shoppers need them most.
Used For: Collecting and managing customer reviews, user photos, questions and answers, and social content across your store and retail partners.
How It Helps Ecommerce Businesses:
- Shows authentic customer reviews and photos right on your product pages
- Spreads your reviews to major retail sites automatically
- Provides insights on customer feedback to improve products
- Reduces return rates by giving shoppers better product information
Pricing: Custom pricing based on business size. You’ll need to contact their sales team for a specific quote.
Prisync
Prisync is one of the essential AI tools for ecommerce which tracks your competitors’ prices automatically and helps you adjust your prices to stay competitive and profitable.
They monitor thousands of online stores in 60+ countries, giving you real-time pricing intelligence.
Used For: Automated competitor price tracking and dynamic pricing optimization.
How It Helps Ecommerce Businesses:
- Creates a live dashboard of all your competitors’ prices and stock levels, updated three times daily
- Sends instant alerts when competitors change their prices so you can react quickly
- Automatically adjusts your product prices based on your custom rules to maintain profit margins
- Works across multiple marketplaces and currencies, making it perfect for international sellers
Pricing:
- Professional: $99/month (up to 100 products)
- Premium: $199/month (up to 1000 products)
- Platinum: $399/month (up to 5000 products) All plans come with a 14-day free trial, no credit card required.
Boost.ai
Unlike basic chatbots, Boost.ai gives you a solid guarantee: at least 40% of customer questions handled automatically, or your money back.
As one of the trusted AI tools for ecommerce, it delivers real results - 293% return on investment and only 4% of customers dropping off.
Used For: AI-powered customer service automation through chat and voice bots, enhanced with generative AI capabilities.
How It Helps Ecommerce Businesses:
- Handles customer service 24/7 without needing extra staff (one bot can do the work of 25 employees)
- Resolves up to 80% of customer inquiries automatically within hours of setup
- Creates consistent customer experiences across all channels - chat, voice, and messaging
- Integrates seamlessly with your existing customer service tools
Pricing: Custom pricing based on business needs.
ViSenze
ViSenze builds AI technology that helps online stores improve their product search capabilities through visual recognition.
It is one of the essential AI Tools for ecommerce because the platform lets shoppers search using images instead of just text, similar to how we naturally look for items in a physical store.
Major retailers like Myntra and Zalora use their technology to make product discovery more intuitive.
Used For: Visual and multi-modal product search and discovery, powered by AI that understands both images and text.
How It Helps Ecommerce Businesses:
- Lets customers search using images, text, or both together, making it easier to find products
- Creates smart product recommendations based on visual similarity and style matching
- Automatically tags products with AI, saving hours of manual work
- Works lightning-fast, delivering search results in under 500 milliseconds with 99.96% uptime
Pricing: Custom pricing based on business size and needs. They offer a 30-day free trial with full support.
Jasper
Started as a simple writing assistant, Jasper has evolved into marketing teams’ go-to AI powerhouse.
What sets it apart is its deep understanding of marketing psychology - it doesn’t just write content, it knows why certain headlines work better than others or how different tones affect customer behavior.
This makes it one of the most powerful AI tools for ecommerce content creation.
Used For: Creating marketing content like blog posts, social media updates, email campaigns, product descriptions, and ad copy.
How It Helps Ecommerce Businesses:
- Speeds up content creation across multiple marketing channels
- Maintains consistent brand voice across all content using AI style guides
- Lets teams collaborate on marketing campaigns in one place
- Supports content creation in over 30 languages
Pricing:
- Creator: $39/month (1 user)
- Pro: $59/month (up to 5 users)
- Business: Custom pricing for larger teams All plans come with a 7-day free trial.
AI Wishlist by Wisepops
AI Wishlist studies how your visitors browse and shop, then predicts what they might want to buy next.
In its first month of beta testing, it helped Shopify stores generate over $100,000 in additional sales by turning window shoppers into buyers.
Used For: What makes AI Wishlist a unique AI tool for ecommerce is it is used for automated product recommendations and personalized shopping experiences based on customer behavior and purchase intent.
How It Helps Ecommerce Businesses:
- Creates personalized wishlists automatically based on browsing patterns
- Adds urgency with smart badges like “soon out of stock” and “bestseller”
- Suggests related products to increase order value
- Lets customers opt-in for updates about their wishlist items via email or SMS
Pricing: Currently in beta, available as an add-on for Wisepops users:
- Included in Wisepops ONE plan (starts at €499/month)
- Paid add-on for other Wisepops plans (pricing not specified) Only available for Shopify stores at the moment.
Lyro by Tidio
Built by Tidio using Claude (Anthropic’s AI) and their own models, Lyro reads and understands your support content to handle customer questions, emerging as a key AI tool for ecommerce customer service.
Companies using Lyro report that 76% of customers get their answers without ever needing to talk to a human agent.
Used For: AI-powered customer service automation that can handle conversations across multiple channels and languages.
How It Helps Ecommerce Businesses:
- Reduces response time from 2 minutes to under 6 seconds
- Handles up to 70% of common customer questions automatically
- Performs routine tasks like checking order status and creating tickets
- Integrates with existing platforms like Zendesk, Intercom, and Salesforce
Pricing:
- Free trial: 50 conversations
- Monthly plans start at $0.50 per conversation
- Premium plan includes up to 10,000 AI conversations
- Available as part of Tidio’s broader customer service platform
Synthesia
Used by over 50,000 companies including Xerox and Zoom, Synthesia turns text into professional videos using AI avatars that can speak in 140+ languages.
What makes Synthesia a unique AI tool for ecommerce is its focus on making studio-quality video production as simple as creating a slide deck.
Used For: Creating professional videos from text scripts using AI avatars and voiceovers, with options for translations and customization.
How It Helps Ecommerce Businesses:
- Creates product demonstrations and tutorials without filming equipment
- Translates existing videos into multiple languages automatically
- Updates video content quickly without needing reshoots
- Maintains consistent brand messaging across all video content
Pricing:
- Free: 3 minutes/month with basic features
- Starter: $18/month (yearly) for 120 minutes/year
- Creator: $64/month (yearly) for 360 minutes/year
- Enterprise: Custom pricing with unlimited minutes
SearchIQ
SearchIQ is an AI-powered search solution that goes beyond basic keyword matching.
The platform stands out by understanding user intent - it knows that “getaway” means “vacation” and can handle common misspellings like “eerings” for “earrings.”
Used For: Advanced site search and content discovery with real-time analytics and custom result ranking.
How It Helps Ecommerce Businesses:
- Shows search results in under 20 milliseconds using global CDN
- Provides insights into what customers are actually searching for
- Works across multiple domains and subdomains for unified search
- Reduces bounce rates by helping customers find products faster
Pricing:
- Free: Up to 2,000 documents with basic features
- Startup: $19/month for 5,000 documents
- Pro: $129/month for 100,000 documents
- Enterprise: From $899/month for unlimited documents
ManyChat
ManyChat brings conversations to life across major messaging platforms as an innovative AI tool for ecommerce communication.
Rather than handling each platform separately, it unifies Instagram DMs, WhatsApp, and Facebook Messenger into one automated system.
Their technology has powered over 4 billion conversations for businesses ranging from small creators to giants like Nike.
Used For: Automating customer conversations and marketing campaigns across multiple messaging platforms.
How It Helps Ecommerce Businesses:
- Answers customer questions 24/7 across all messaging channels
- Captures and manages leads through automated conversations
- Sends automated follow-ups and marketing campaigns
- Uses AI to understand customer intent and provide better responses
Pricing:
- Free: Up to 1,000 contacts with basic features
- Pro: From $15/month (scales with contacts)
- Elite: Custom pricing for larger businesses All plans include AI features for smarter automations.
Kortical Chat
Kortical Chat takes an interesting approach to AI customer support - it learns directly from your website content to answer questions.
Unlike generic AI tools for ecommerce, Kortican Chatbot studies your specific business information to provide accurate answers, automating up to 80% of customer queries while maintaining your brand’s voice.
Used For: Creating customized AI chatbots that understand and answer questions based on your business’s specific content and data.
How It Helps Ecommerce Businesses:
- Learns from your website to provide accurate product information
- Handles customer support 24/7 without needing manual training
- Shows insights about common customer questions and pain points
- Integrates with platforms like Shopify for order status updates
Pricing:
- Free: 300 message credits with basic features
- Standard: £42/month for 5,000 message credits
- Pro: £166/month for 20,000 message credits
- Enterprise: £333/month for 40,000 message credits All plans include unlimited website embedding.
Rebuy Engine
Rebuy Engine flips traditional ecommerce personalization on its head.
Instead of just showing related products, it studies your store’s historical shopping data to understand real buying patterns.
Used For: Creating AI-powered personalized shopping experiences across the entire customer journey, from search to post-purchase, using advanced AI tools for ecommerce.
How It Helps Ecommerce Businesses:
- Creates smart product recommendations based on actual purchase patterns
- Personalizes search results and product discovery for each visitor
- Automates retention with one-click reactivation emails
- Simplifies tech stack by replacing multiple single-function apps
Pricing: Starter Plan: $99/month for stores with up to 1,000 orders/month, includes:
- All core features
- Online support
- ROI guarantee
- Custom pricing for larger stores Comes with 21-day free trial.
REP AI
REP AI is one of the top AI tools for ecommerce focusing on the chatbots specifically for Shopify stores with a unique twist - it uses behavioral AI to detect when shoppers are about to leave and steps in at the right moment.
Companies like Harney & Sons and Snow Teeth Whitening have seen conversion rates jump up to 250% by using REP AI to engage customers before they abandon their carts.
Used For: Conversational AI that combines customer support with proactive sales assistance across your online store.
How It Helps Ecommerce Businesses:
- Predicts when shoppers might leave and engage them at the right moment
- Guides customers directly to products and checkout within the chat
- Handles support questions while recommending relevant products
- Provides insights about common customer questions and pain points
Pricing:
- Launch: $29/month (up to 3k visitors, 100 products)
- Starter: $79/month (up to 10k visitors, 1,000 products)
- Basic: $159/month (up to 25k visitors, 5,000 products) All plans include a 30-day free trial.
Artificial Intelligence in Ecommerce: Real Life Case Studies
Ecommerce businesses are using smart AI tools to sell more and make shopping better every day.
Here are some of the real life cases where online businesses used AI tools to increase sales:
- Averlo & Enhencer Partnership: Averlo, an Australian luxury retailer, used Enhencer’s AI Ads to solve a common ecommerce challenge: scaling personalized marketing while keeping costs down.
The AI analyzed customer behavior to create smarter audience targeting, resulting in a 70% higher ROAS for remarketing campaigns and reducing cost per result from $220 to $130.
What makes this case interesting for other store owners is how the AI handled both new customer acquisition and remarketing - it didn’t just find new customers, but also recognized which website visitors were most likely to buy luxury items, making every ad dollar work harder.
This shows how AI can help any ecommerce store, regardless of price point, to better target and convert their ideal customers.
- Bambu Earth & Octane AI: Bambu Earth revolutionized their skincare business using Octane AI’s quiz platform.
The company directs their entire $350,000 monthly ad budget to quiz-based landing pages, generating over $10 million in yearly revenue.
The quiz solves a common ecommerce problem: helping confused customers find the right products.
Instead of overwhelming shoppers with choices, it asks about their skin type and concerns, then recommends personalized skincare routines.
- Au Vodka & Rebuy: Au Vodka used Rebuy’s AI tools to boost their US market launch and BFCM sales.
The platform helped them achieve a 21% increase in average order value through smart product recommendations and bundles.
They used AI-powered carousels to showcase related products and dynamic bundles (like vodka + glass + pourer sets), which generated 20% of total revenue.
- Scrub Pro & REP AI: Scrub Pro, a medical uniform retailer, transformed their customer service using REP AI’s chatbot.
The AI handled 96% of basic customer questions automatically and converted 8.6% of chat conversations into sales.
Frequently Asked Questions: Top AI Tools for Ecommerce
Here are the frequently asked questions about the best artificial intelligence tools for ecommerce:
What are AI tools for ecommerce?
AI tools for ecommerce are intelligent technologies that help online businesses automate tasks, personalize customer experiences, and improve sales. These tools can handle everything from customer service and product recommendations to marketing and inventory management.
How fast is the AI market growing in retail?
The retail industry’s AI market is growing 30% every year from 2023 to 2032, demonstrating rapid adoption and significant potential for businesses.
Can AI tools actually help increase sales?
Yes! Real-life case studies show impressive results. For example:
- Averlo saw a 70% higher return on ad spend
- Bambu Earth generated over $10 million in yearly revenue using AI quizzes
- Au Vodka increased average order value by 21% with AI recommendations
What are some key functions of AI tools in ecommerce?
AI tools can:
- Create product descriptions
- Optimize advertising campaigns
- Automate customer service
- Provide personalized product recommendations
- Generate marketing content
- Track competitor pricing
- Improve product search capabilities
What types of businesses can benefit from AI tools for ecommerce?
AI tools are versatile and can help businesses of all sizes, from small Shopify stores to large retailers like Nike, Xerox, and Zoom.
Are AI tools for ecommerce only good for big companies?
No, many AI tools are designed to be accessible and beneficial for businesses of all sizes. They help smaller companies compete by automating tasks and providing sophisticated marketing and service capabilities.
What’s the biggest advantage of using AI in ecommerce?
The primary advantages are saving time, reducing workload, and improving customer experience. As our blog post suggests, AI can help turn an 8-hour workday into 4 hours while potentially doubling sales.
Conclusion
AI tools for ecommerce are changing how online stores do business.
From personalized product recommendations to intelligent customer service and marketing automation, these tools are empowering businesses to work smarter, sell more effectively, and create more meaningful customer experiences.
The future of online shopping is being shaped by artificial intelligence.
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