Key Features
Let customers update shipping details after checkout without support involvement.
Benefits
AE: Order Editing & Upsell is a Shopify app that provides post-purchase order modification and address validation directly from the order status page. Developed by Shopify Platinum Partner IT-Geeks, it supports self-service changes to reduce manual edits and operational workload. The tool is designed to help stores manage order adjustments while keeping revenue-impacting cancellations lower.
Key Features
- Allow customers to change items, remove products, or update shipping details after checkout.
- Use Google-powered address checks to reduce failed deliveries and incorrect entries.
- Send automated internal and customer notifications whenever an order is edited.
- Present targeted post-purchase offers to increase order value during the editing process.
- Integrate with Shopify Flow and connect with third-party logistics for synchronized updates.
The app is typically used by merchants who process frequent support requests for address or product changes and want a self-service alternative. It can help streamline order management and simplify post-purchase workflows for stores with diverse operations.
Pricing
AE: Order Editing & Upsell offers a 14-Day Gold Trial at no cost. The Bronze plan is $25 per month, the Silver plan is $75 per month, and the Gold plan is $200 per month.
Reviews
AE let us set smart timeframes for editing and cancellations—exactly what we needed. Huge thanks to Eric for helping us get everything set up just right. The financial impact of AE was immediate—sales up, support costs down.
They walked us through everything on a call—super helpful and friendly. We’ve added thousands in upsell revenue since installing. The ability to automate edits, cancellations, and upsells has saved us so much time.
