Key Features
Display common questions and answers directly on product pages to support customer decisions.
Benefits
SMPS Product Question & Answer is a Shopify app developed by Simprosys to help merchants manage customer inquiries directly on product pages. The tool streamlines communication by allowing questions to be answered publicly or privately while keeping everything organized in a central dashboard. It also supports FAQ page creation, helping stores engage visitors and improve search visibility.
Key Features
- Monitor all incoming queries through a simplified dashboard with complete summaries.
- Respond quickly with email notifications for each new customer question.
- Build and maintain an FAQ page that supports better SEO performance.
- Add customizable Q&A widgets that integrate seamlessly with store themes.
- Connect with MailChimp or Klaviyo to grow mailing lists from engaged shoppers.
This app is designed for stores that want to encourage interaction and provide shoppers with reliable answers before purchase. By organizing customer inquiries and making responses more visible, it helps merchants build trust and reduce pre-sale uncertainty.
Pricing
SMPS Product Question & Answer offers flexible plans based on usage. The Standard plan is free and includes up to 15 answers per month. For higher volumes, the Unlimited plan is $1.99 per month, and the Professional plan is $4.99 per month.
Reviews
Excellent app and great support. Really helps to generate interest in our products.
This application is very useful for us, the technicians gave us excellent service!!
