Key Features
Track conversation volume, ratings, and response times
Benefits
Chatra helps you turn conversations into sales with live chat and chatbot automation. It makes it easy to support customers in real time across multiple channels.
Key features of Chatra:
- Live chat across desktop, mobile, and integrations
- Cart recovery and visitor tracking
- Chatbots for FAQs and routine tasks
- Multi-channel support including Instagram, Facebook, and email
- Satisfaction reports and agent analytics
With Chatra, you can see who is on your website and what’s in their cart. The app saves abandoned carts with personalized prompts.
Chatbots handle routine questions while agents focus on high-value conversations. Stay connected with mobile apps for iOS, Android, Windows, and Mac.
Pricing
Chatra offers a Free plan with up to 20 conversations per month, live chat, offline contact form bot, and most features. The Essential plan ($31/month or $300/year) includes chatbots, Instagram DM, Facebook chat, real-time visitor list, automation, and typing insights, with a 10-day free trial. The Pro plan ($41/month or $396/year) adds chat ratings, reports, data export, business hours, agent groups, advanced integrations, REST API, and webhooks, also with a 10-day free trial.
Reviews
We've had Chatra for one year now. We think it's worked really well for our store. Has captured leads we wouldn't have otherwise captured. I am now adding it to a second store. Their support is very quick and gave me detailed answers on the things i needed help with ( thank you Julia )
Chatra has been awesome for my store! It’s super easy to set up and use, I love being able to chat with customers in real time, it also shows you what page people are on, which is super handy. If you’re looking for a simple chat tool that just works - this is it.
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