Key Features
Directly integrated into Shopify for seamless workflows
Benefits
Gorgias helps you streamline customer support by centralizing all conversations into one helpdesk. AI automates responses and drives sales with product recommendations and chat campaigns.
Key features of Gorgias:
- Unified helpdesk across email, chat, social, voice, and SMS
- AI Agent for automated resolutions in your brand’s tone
- FAQ and self-service options for quick customer answers
- 100+ ecommerce integrations for unified customer data
- Personalized campaigns that increase conversions
Manage orders and customer data directly inside Shopify. Reduce support workload with automation while keeping human oversight.
Provide fast, consistent service across multiple channels. Turn customer conversations into opportunities for sales.
Pricing
Starts at $10/month with a 7-day free trial. Starter ($10/mo): 3 agents, 50 tickets, live chat. Basic ($60/mo): unlimited agents, 300 tickets, automation add-on. Pro ($360/mo): unlimited agents, 2000 tickets, automation add-on. Advanced ($900/mo): unlimited agents, 5000 tickets, automation add-on. Extra tickets billed separately.
Reviews
This app has been working very well for us and I always get the help I need when there is an issue. The onboarding was easy. It works well with Yotpo and other app integrations. - We're quite pleased.
Great onboarding and customer support. Very useful to organise and automate customer support tickets. 'Convert' is going to be very interesting too for boosting CVR and AOV.
Gorgias: Helpdesk, Chat & FAQ Alternatives
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