Key Features
Directly integrated into Shopify for seamless workflows
Benefits
Gorgias helps you streamline customer support by centralizing all conversations into one helpdesk. AI automates responses and drives sales with product recommendations and chat campaigns.
Key features of Gorgias:
- Unified helpdesk across email, chat, social, voice, and SMS
- AI Agent for automated resolutions in your brand’s tone
- FAQ and self-service options for quick customer answers
- 100+ ecommerce integrations for unified customer data
- Personalized campaigns that increase conversions
Manage orders and customer data directly inside Shopify. Reduce support workload with automation while keeping human oversight.
Provide fast, consistent service across multiple channels. Turn customer conversations into opportunities for sales.
Pricing
Starts at $10/month with a 7-day free trial. Starter ($10/mo): 3 agents, 50 tickets, live chat. Basic ($60/mo): unlimited agents, 300 tickets, automation add-on. Pro ($360/mo): unlimited agents, 2000 tickets, automation add-on. Advanced ($900/mo): unlimited agents, 5000 tickets, automation add-on. Extra tickets billed separately.
Reviews
This app has been working very well for us and I always get the help I need when there is an issue. The onboarding was easy. It works well with Yotpo and other app integrations. - We're quite pleased.
Great onboarding and customer support. Very useful to organise and automate customer support tickets. 'Convert' is going to be very interesting too for boosting CVR and AOV.
Gorgias: Helpdesk, Chat & FAQ Alternatives
Chatty AI Chatbot & Live Chat
Chatty AI Chatbot & Live Chat helps Shopify merchants deliver instant, AI-powered customer support and live chat across all major channels. The chatbot can answer FAQs, recommend products, track orders, and assist with sales, while you and your team manage conversations in one shared inbox.
4.90 / 5
Tidio - Live Chat & AI Chatbot
Tidio is a Shopify app that unifies AI chatbots, live chat, and a centralized help desk to help ecommerce stores automate support, recover sales, and engage customers in real time.
4.60 / 5
Dondy: WhatsApp Marketing+Chat
Dondy helps Shopify stores drive marketing, sales, support, and operations on WhatsApp with AI automations, bulk messaging, and a customizable chat widget.
4.70 / 5
Willdesk: Live Chat&AI Chatbot
Willdesk is a Shopify app that combines AI chatbots, live chat, ticketing, and self-service widgets into one platform, helping ecommerce stores deliver faster support and better customer experiences.
4.80 / 5
Moose: AI Chatbot & Live Chat
Moose is an AI-powered chatbot and live chat app that centralizes support, automates FAQs, and provides omnichannel communication for Shopify merchants.
5.00 / 5
SmartBot: Leading AI Chatbot
SmartBot is a Shopify AI chatbot designed to boost sales and improve customer support with personalized product recommendations, automated learning, and live chat integration.
4.80 / 5
