Key Features
Automatically responds to FAQs, product questions, and customer chats
Benefits
Moose AI Chatbot delivers instant, automated responses so your store never misses a customer question. It connects all support channels in one place to simplify management.
Key features of Moose:
- AI learning with manual Q&A, FAQ sync, and Shopify product sync
- 24/7 automation with instant replies and smart product suggestions
- Omnichannel management for Live Chat, Email, FAQ, and Helpdesk
- Multilingual self-service with order tracking and social redirects
- FAQ builder with ready-to-use templates
Boost engagement with personalized responses and product recommendations. Help customers self-serve while reducing your workload.
Customize widgets and FAQs to fit your store’s brand. Grow sales by providing timely support across multiple channels.
Pricing
Moose offers a Free plan with core live chat, FAQ, and order tracking features. Paid plans are available with advanced AI chatbot, unlimited conversations, and omnichannel support.
Reviews
Donna from Moose’s support team has been absolutely amazing. She went above and beyond to help me customise the chat feature for my brand, patiently working through every request I had (and there were a lot!). Her attention to detail, clear communication, and willingness to ensure everything was perfect made the whole process smooth and stress-free. I truly appreciate her dedication and couldn’t have asked for a better support experience.
This app has been a game changer for our Shopify store! The setup was super easy, and the interface is clean and user-friendly.
Moose: AI Chatbot & Live Chat Alternatives
Chatty AI Chatbot & Live Chat
Chatty AI Chatbot & Live Chat helps Shopify merchants deliver instant, AI-powered customer support and live chat across all major channels. The chatbot can answer FAQs, recommend products, track orders, and assist with sales, while you and your team manage conversations in one shared inbox.
4.90 / 5
Tidio - Live Chat & AI Chatbot
Tidio is a Shopify app that unifies AI chatbots, live chat, and a centralized help desk to help ecommerce stores automate support, recover sales, and engage customers in real time.
4.60 / 5
Gorgias: Helpdesk, Chat & FAQ
Gorgias is a Shopify helpdesk app that unifies all customer conversations into one inbox, with AI-powered automation, live chat, and integrations to boost ecommerce support and sales.
4.10 / 5
Dondy: WhatsApp Marketing+Chat
Dondy helps Shopify stores drive marketing, sales, support, and operations on WhatsApp with AI automations, bulk messaging, and a customizable chat widget.
4.70 / 5
Willdesk: Live Chat&AI Chatbot
Willdesk is a Shopify app that combines AI chatbots, live chat, ticketing, and self-service widgets into one platform, helping ecommerce stores deliver faster support and better customer experiences.
4.80 / 5
SmartBot: Leading AI Chatbot
SmartBot is a Shopify AI chatbot designed to boost sales and improve customer support with personalized product recommendations, automated learning, and live chat integration.
4.80 / 5
