Key Features
Smart responses and order resolutions with GPT-4
Benefits
Willdesk improves customer service with AI automation and omnichannel support. You can centralize all conversations, track orders, and manage tickets in one inbox.
Key features of Willdesk:
- AI-driven chatbot with GPT-4 automation
- Branded self-service widget with order tracking
- Omnichannel helpdesk across email, social, and live chat
- Integration with Klaviyo, Mailchimp, Privy, SMSBump
- Multi-store and multi-language support with advanced customization
Deliver instant resolutions and reduce workload with automation. Offer personalized support across multiple channels.
Unify ticket management with AI-powered filtering and routing. Support growth with scalable plans for larger stores.
Pricing
Free plan available, all paid plans include a 7-day free trial. Free: 1 store, 20 conversations, unlimited agents, order tracking, social/email integration.
Starter $16.90/mo ($152.25/yr): 1 store, 100 conversations, automation bot, custom FAQ domain, 100 free order tracking. Basic $42.90/mo ($360.36/yr): 3 stores, 500 conversations, 500 free order tracking, priority support. Pro $149.90/mo ($1,259.16/yr): multiple stores, 2000 conversations, 2000 free order tracking, custom plan, customer success manager. Extra conversations billed per 100; AI agent usage billed separately.
Reviews
Recently started using Willdesk Helpdesk. So many functions and options to communicate with my customers with AI taking a central focus. Has been a learning curve but must say the support is amazing with very quick responses when sorting any issues or answering questions. I had to reach out again and was given amazing support by Nona to resolve missing widget and some automation issues.
This is by far one of the best AI & Helpdesk app out here this apps capabilities are endless top with support that you can count on when you need them. The features with this app are amazing and the AI learns very fast and the best part is if it gets a question it can't answer it alerts you to take over and make sure customer is happy and has a clear understanding. And handling order is a breeze for this AI no problems accurate information always given to the customer. No more on the phone telling customer order status just direct them to the bot.
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