Yanet Returns & Exchanges

Yanet Returns & Exchanges offers a structured workflow for handling customer return and exchange requests within Shopify. Merchants can configure policies and rules for different product scenarios, giving them flexibility in how each request is processed. The app includes a built-in public portal that customers can use to submit requests and receive status updates by email.

Key Features

• Allow customers to submit and track return or exchange requests through a guided workflow.
• Configure separate policies and rules tailored to different products or situations.
• Use an embedded portal that provides a straightforward submission process.
• Send automated email updates at each stage of a request.
• Adjust portal text, banners, and colors to align with store design.

The app is typically used by merchants who want an organized, rule-based method for handling returns and exchanges directly on their storefront. It supports stores that prefer a clear, customer-facing process without extensive manual coordination.