Double Tracking Warnings, Easier Support Access & More

Double Tracking Warning Modals Introduced

We’ve added intelligent warning modals to help you avoid double tracking issues. If the Data Layer is active or requires updating, you’ll now receive a clear prompt before connecting additional integrations.

Reverse Warning Now Displayed

Trying to use the Data Layer while other integrations are active? You’ll now see this warning: "You have other active integrations. We don't recommend using them together with the Data Layer, as it may cause double tracking issues. If you'd like to use the Data Layer, please disable your other integrations."

Calendly Form Added to Support Page

You can now schedule onboarding calls with our Account Managers directly via a Calendly form—making support more accessible and organized.

New Item ID Format for GA4

We’ve added Shopify Item ID as a fourth item ID format for GA4, matching what’s available in your Ads setup for improved consistency across platforms.

How It Helps+

Prevents Tracking Conflicts: Warning modals ensure you’re alerted to potential double tracking issues before they affect your data.
Smarter Integration Management: Clear prompts guide you toward best practices when using the Data Layer alongside other tools.
Faster Support Access: Booking a call with our team is now easier than ever—just a few clicks from the Support page.
Data Consistency Across Tools: The added Shopify Item ID format aligns GA4 with your Ads setup, improving data clarity and match rates.

Changelog